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Check the FAQ
Cât timp durează integrarea?
Within 1–3 business days from receiving your product info and courier details, we’ll start processing your orders.
What’s the daily cut-off time for order processing?
As a general rule, orders received in our system before 4:00 PM will be processed and handed over to the courier the same day. Orders received after 4:00 PM will be shipped the next business day.
These deadlines apply only if all goods, packaging, and order details are available.
My products don’t have barcodes. What should I do?
No worries! If you can’t provide barcodes, we’ll take care of it — we generate them, label your products, and share the barcode database with you.
How much storage space do I need?
Depending on the type of product, one pallet typically requires about 10 m² of shelving.
Are my goods insured?
Yes. All goods stored in our warehouse are covered by a €4 million insurance policy with Generali Insurance.
Didn't find the answer to your question?
Get in touch and we’ll respond as soon as possible — average reply time is 24 hours.
Head Office
Address:
Str. Siriului No. 42–46,
3rd Floor, Sector 1,
Aviației District, Bucharest,
014354, Romania
Depozit
Adresă:
Chitila Logistic Hub
Str. Rudeni nr 77, Clădirea 2,
Rampele 29-33
Chitila, Ilfov
077045, România